CALGARY (Sept. 10, 2026) -- “There have been reports in recent months of consumers buying refurbished cellphones and later discovering there is spyware installed,” says Mary O’Sullivan-Andersen, President and CEO of BBB Serving Alberta and East Kootenay. “Some of these devices being purchased also have data left over from a previous owner or worse so-called sideload apps that have been installed to avoid the official apps security.”
She adds, “This can lead to cyberattacks, stolen data and an opportunity for scammers to access the consumer’s most private and important data including banking and credit card information.”
Tips
-Avoid buying online highly discounted cellphones from outlets with no proven history or track record.
-Complete a factory reset when purchasing a refurbished cellphone.
-Purchase from an established manufacturer that has a certified refurbishment program and clear warranty.
-Consider buying a new phone with a warranty.
-If the price seems too good to be true it probably is.